Repaired Forever is a unique market differentiator that enhances customer retention and service department revenue.
Improved Customer Retention
Customers are incentivized to return to the dealership for future repairs, as the program ensures they will never pay for the same covered part or associated labor fees again if serviced at the dealership.
Increased Service Department Profits
Repaired Forever makes selling larger repairs easier by offering a lifetime warranty on every qualifying customer pay repair. Customers are more likely to keep all of their maintenance and repair work at the dealership, instead of shopping other repair facilities that do not offer the program.
Free to Dealerships
The program is free to the dealer. There is only a minimal administration fee assessed. All other money goes directly to the dealer’s profit sharing, further enhancing your financial benefits.
How Our Warranty Benefits Your Dealership:
- Free to Dealerships (with only a minimal admin fee)
- Improved Customer Retention
- Increased Service Department Profits
- Market Differentiation
- Simplified Integration and Operations
- Profit Participation
- Enhanced Customer Communication
Market Differentiation
Offering the Repaired Forever program sets dealerships apart from competitors by providing a unique and valuable service guarantee that appeals to customers seeking long-term repair assurances.
Simplified Integration and Operations
The program integrates seamlessly into existing dealership processes without requiring operational changes. It is easy to implement, communicate, and gain customer buy-in. Dealership management systems (DMS) capture all relevant data automatically, simplifying claims processing and administration.
Enhanced Customer Communication
Customers receive automated emails with a copy of their limited warranty at the end of each service visit, reinforcing trust and satisfaction with the dealership.
Repaired Forever provides dealerships with a competitive edge in the automotive service market.
- Customer Loyalty
- Additional Profit Center
- Fully Automated
Program Advantages
The Repaired Forever program offers dealerships multiple strategic advantages. It provides a unique market differentiator by guaranteeing customers will never pay for the same covered part or labor fees again if serviced at the dealership. The program allows flexible revenue generation through markup options: 10% on parts, 10% on labor, or 5% on shop fees, which are automatically integrated into repair orders. Dealerships benefit from seamless DMS integration, automated customer communication, and profit participation opportunities. The system generates email warranties, captures repair order data, and enables simple claims automation. By offering this no-additional-cost benefit, dealerships can enhance customer retention, increase service department profits, and create a compelling value proposition that sets them apart from competitors.
Program Advantages
The Repaired Forever program offers dealerships multiple strategic advantages. It provides a unique market differentiator by guaranteeing customers will never pay for the same covered part or labor fees again if serviced at the dealership. The program allows flexible revenue generation through markup options: 10% on parts, 10% on labor, or 5% on shop fees, which are automatically integrated into repair orders. Dealerships benefit from seamless DMS integration, automated customer communication, and profit participation opportunities. The system generates email warranties, captures repair order data, and enables simple claims automation. By offering this no-additional-cost benefit, dealerships can enhance customer retention, increase service department profits, and create a compelling value proposition that sets them apart from competitors.
Coaching for Total Dealership Development.
Working with F&I managers has always been the focus of TJ. Our in-store approach to developing your staff makes us stand out against the competition.
Our success is tied to your success. At TJ, we fully commit ourselves to enhancing the performance of your dealership.